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RETURN AND REFUND POLICY for www.babygoat.ae by SBR General Trading
REFUND POLICY:
We are committed to ensuring your satisfaction with our products at www.babygoat.ae. Please read our Refund Policy carefully to understand your rights and responsibilities.
Refund Process: Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days, depending on the issuing bank of the credit card.
RETURN AND REFUND POLICY (For Products):
We strive to provide the best experience for our customers at www.babygoat.ae. Our Return and Refund Policy is designed to inform cardholders of their rights and responsibilities regarding product returns.
Return Policy:
We accept returns within 7 days of receipt, only if the delivery packaging has not been opened or the products are damaged or incorrect. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another product or process a refund.
We can only accept returns of products that have not been tampered with, are sealed, and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service, and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.
Cancellation Policy:
We understand that circumstances may change, and you may need to cancel your order. Here is our Cancellation Policy:
- Customer can cancel their order within 24 hours.
- Refunds will be made back to the payment solution used initially by the customer.
- Please allow up to 45 days for the refund transfer to be completed.
Conditions for Cancellation: Cancellation is an option given to the customer to have a change of mind after making the payment and before receiving the goods. Please ensure to cancel your order within 24 hours for a hassle-free process.
